首页 > 解决方案 > 通过 API 3.0 发送 DocuSign 信封不再触发提醒或过期警告

问题描述

自 2007 年以来,我们的软件已与 DocuSign 集成。我们从未包含通知元素,并且使用该集成的公司始终能够使用 DocuSign Admin 来控制这些设置。由于某种原因,它不再工作。我正在使用 Demo 环境进行测试。DocuSign 有变化吗?

这是一个示例 CreateAndSendEnvelope 请求。

<?xml version="1.0" encoding="Windows-1252"?>
<Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
  <AccountId xmlns="http://www.docusign.net/API/3.0">7ee2da0d-256c-4f73-8e7d-cd1bf921b2c1</AccountId>
  <Documents xmlns="http://www.docusign.net/API/3.0">
    <Document>
      <ID>1067</ID>
      <Name>Test DocuSign Lead</Name>
      <PDFBytes>JVBERi0xLjMNCjEgMCBvYmoNClsvUERGIC9UZXh0IC9JbWFnZUIgL0ltYWdlQyAvSW1hZ2VJXQ0KZW5kb2JqDQo1IDAgb2JqDQo8PCAvTGVuZ3RoIDY0NyAvRmlsdGVyIC9GbGF0ZURlY29kZSA+PiBzdHJlYW0NCnicrZZNb5tAEIbvkfwf5tj2sGE/BnZzqRS7bVJVVVMj9WDlQPDWcW0gxU6j/PvOLrZLDFixqZBWfOy8z7yzy8Dg7DdEggU0gAo1nYTKjaWFH5AP6KmW7qZBGjEIaOSq9vwyhvOPEgwzxkD8EwJ/lDNQKFjENcRfvAIPSYNmcQHxFN58W9pkZWE1n+XwXDyWkBb5ukzSNdzZZfHE3kL8C+J38CEenN24LIzLUSGlpoCH0SlpOAlKQ4WCmdBn8TnJLQyXSblo8KTEGlDjKUCv8ZIIHcZU8Epj3B/txpTaYiZjKuyVLe1t05hSvYFeY484LJKHB4dtIiuLXP4HizzaAUfJutteL9jOXo3m7R1CSh2yQJq+TGmCl8yvSdbC9CWVGLwWeeB9kLhbxFGRPmY2X8PVfLUuyme4Hl1AZFA3+FVTQOO4p9G3TSGU+02BErBl1RXuknwBOVXgopGB0PyYFNpq7iX2cphcErK95t4zCt6n5hvXKHBb86viCbLH9B6mhfMMWbKw7zvcHgE/5LdGn1znaZFZ3uE2lP7T0GuBZbi/wFN7N19D9txcVB55KhcMBSA1UKb0URa9wB51UsccJUJ1irASGZ4sQoVDU4k0q1wZxghdu+pjGOnjqqKehlFrJjdVG58sQtuFY6dhLXruK6+wt8TDe5su5vmsA4dGuQ3Vj1ev8Dj5Q7RVR1t2iL5/KZLrg1255SskmaC4QFYtItIsoi1FOZsNf3PhkNVZPURBmsH5daZgVAAJVql9/wSu7zzB5JauphQhmNS0T0P3hhrIqJcIxsW/O0sYHwpG7meGqCh2e4P4jciAYQu2mlmjtoW+gLqZQY25ua7F+eod+gW++QuC+HBbDQplbmRzdHJlYW0NCmVuZG9iag0KMiAwIG9iag0KPDwgL1R5cGUgL1BhZ2UgL1BhcmVudCA2IDAgUiAvTWVkaWFCb3ggWzAgMCA2MTIuMCA3OTIuMF0gL0NvbnRlbnRzIDUgMCBSIC9SZXNvdXJjZXMgPDwgL1Byb2NTZXQgMSAwIFIgL1hPYmplY3QgPDwgL0ltNCA0IDAgUiA+PiAvRm9udCA8PCAvRjMgMyAwIFIgPj4gPj4gPj4NCmVuZG9iag0KNCAwIG9iag0KPDwgL1R5cGUgL1hPYmplY3QgL1N1YnR5cGUgL0ltYWdlIC9Db2xvclNwYWNlIC9EZXZpY2VSR0IgL0JpdHNQZXJDb21wb25lbnQgOCAvRmlsdGVyIC9GbGF0ZURlY29kZSAvTWFzayBbMCAwIDAgMCAwIDBdIC9XaWR0aCAxIC9IZWlnaHQgMSAvTGVuZ3RoIDExID4+DQpzdHJlYW0NCnicY2BgAAAAAwABDQplbmRzdHJlYW0NCmVuZG9iag0KOCAwIG9iag0KPDwgL0xlbmd0aCAxNDkgL0ZpbHRlciAvRmxhdGVEZWNvZGUgPj4gc3RyZWFtDQp4nH2OwQrCMBBE74X+wxxVMCbttk2ugp48WFjwXGtalNJgWhH/3qQnT7LDY9kZhk2TJ6pMyABQqcNSUqS3uGBMg7vNdRHPJrKQMlDRT2LP2B1zGGGMAXeQy/geVGSiUhp8ih0kjKbQEnIqA9+wOg+2mSymez/i414erRtn37QzrnZwb7EGP8AbHDhN6kX/X62/AxwvCQ0KZW5kc3RyZWFtDQplbmRvYmoNCjcgMCBvYmoNCjw8IC9UeXBlIC9QYWdlIC9QYXJlbnQgNiAwIFIgL01lZGlhQm94IFswIDAgNjEyLjAgNzkyLjBdIC9Db250ZW50cyA4IDAgUiAvUmVzb3VyY2VzIDw8IC9Qcm9jU2V0IDEgMCBSIC9YT2JqZWN0IDw8ID4+IC9Gb250IDw8IC9GMyAzIDAgUiA+PiA+PiA+Pg0KZW5kb2JqDQozIDAgb2JqDQo8PCAvVHlwZSAvRm9udCAvU3VidHlwZSAvVHlwZTEgL0Jhc2VGb250IC9IZWx2ZXRpY2EgL0VuY29kaW5nIC9XaW5BbnNpRW5jb2RpbmcgPj4NCmVuZG9iag0KNiAwIG9iag0KPDwgL1R5cGUgL1BhZ2VzIC9LaWRzIFsgMiAwIFIgNyAwIFIgXSAvQ291bnQgMiA+Pg0KZW5kb2JqDQo5IDAgb2JqDQo8PCAvVHlwZSAvQ2F0YWxvZyAvUGFnZXMgNiAwIFIgPj4NCmVuZG9iag0KMTAgMCBvYmoNCjw8IC9UaXRsZSA8ZmVmZjAwNTQwMDY1MDA3MzAwNzQwMDQ0MDA2ZjAwNjMwMDc1MDA1MzAwNjkwMDY3MDA2ZT4NCi9BdXRob3IgPD4NCi9TdWJqZWN0IDw+DQovQ3JlYXRvciAoTWljcm9zb2Z0IFJlcG9ydGluZyBTZXJ2aWNlcyAxMi4wLjAuMCkNCi9Qcm9kdWNlciAoTWljcm9zb2Z0IFJlcG9ydGluZyBTZXJ2aWNlcyBQREYgUmVuZGVyaW5nIEV4dGVuc2lvbiAxMi4wLjAuMCkNCi9DcmVhdGlvbkRhdGUgKEQ6MjAxOTA0MjUxODU4MTktMDQnMDAnKQ0KPj4NCmVuZG9iag0KeHJlZg0KMCAxMQ0KMDAwMDAwMDAwMCA2NTUzNSBmDQowMDAwMDAwMDEwIDAwMDAwIG4NCjAwMDAwMDA3ODkgMDAwMDAgbg0KMDAwMDAwMTU1MyAwMDAwMCBuDQowMDAwMDAwOTYzIDAwMDAwIG4NCjAwMDAwMDAwNjUgMDAwMDAgbg0KMDAwMDAwMTY1MyAwMDAwMCBuDQowMDAwMDAxMzkwIDAwMDAwIG4NCjAwMDAwMDExNjQgMDAwMDAgbg0KMDAwMDAwMTcyMSAwMDAwMCBuDQowMDAwMDAxNzczIDAwMDAwIG4NCnRyYWlsZXIgPDwgL1NpemUgMTEgL1Jvb3QgOSAwIFIgL0luZm8gMTAgMCBSID4+DQpzdGFydHhyZWYNCjIwNTINCiUlRU9G</PDFBytes>
    </Document>
  </Documents>
  <Recipients xmlns="http://www.docusign.net/API/3.0">
    <Recipient>
      <ID>97461</ID>
      <UserName>Jane Clark</UserName>
      <Email>smcmillan@gmail.com</Email>
      <Type>Signer</Type>
      <AccessCode>6541</AccessCode>
      <RoutingOrder>1</RoutingOrder>
    </Recipient>
  </Recipients>
  <Tabs xmlns="http://www.docusign.net/API/3.0">
    <Tab>
      <DocumentID>1067</DocumentID>
      <RecipientID>97461</RecipientID>
      <AnchorTabItem>
        <AnchorTabString>[SignHere]</AnchorTabString>
      </AnchorTabItem>
      <Type>SignHere</Type>
    </Tab>
    <Tab>
      <DocumentID>1067</DocumentID>
      <RecipientID>97461</RecipientID>
      <AnchorTabItem>
        <AnchorTabString>[Date]</AnchorTabString>
      </AnchorTabItem>
      <Type>DateSigned</Type>
    </Tab>
    <Tab>
      <DocumentID>1067</DocumentID>
      <RecipientID>97461</RecipientID>
      <AnchorTabItem>
        <AnchorTabString>[BankName]</AnchorTabString>
      </AnchorTabItem>
      <Type>Custom</Type>
      <Name>Custom Bank Name</Name>
      <TabLabel>Custom Bank Label</TabLabel>
      <CustomTabType>Text</CustomTabType>
      <CustomTabWidth>200</CustomTabWidth>
      <CustomTabHeight>25</CustomTabHeight>
    </Tab>
  </Tabs>
  <Subject xmlns="http://www.docusign.net/API/3.0">CreditSoft - DocuSign</Subject>
  <EmailBlurb xmlns="http://www.docusign.net/API/3.0">Please click link to sign the document</EmailBlurb>

标签: docusignapi

解决方案


帐户设置是否已更改?在帐户级别有一个默认设置。

在您的测试中,您是否收到通知?

该设置是通过管理工具进行的:签名和发送/提醒和过期在我的演示帐户中,提醒和过期警告的默认设置似乎是off

管理工具截图:

在此处输入图像描述


推荐阅读