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email - Office 365/Exchange Online Mail rule triggers twice when 2 internal recipients receive mail

问题描述

I am having an issue where we have a rule set up to catch all mail coming in from a specific address and BCC the email off to 2 external addresses.

The rule is set up like this

If the message...
Is received from 'email@example.com'
Do the following...
Blind carbon copy(Bcc) the message to 'external@domain1.com' and 'external@domain2.com'

The email from email@example.com is sent from a web form and addressed to auser@mydomain.com and asharedmailbox@mydomain.com.

When the mail comes in, it is BCC'd twice to the external addresses and 1 copy only delivered locally in user and sharedmailbox.

This is all reflected in a message trace.

Has anyone come across this and knows how to prevent this?

TIA

标签： emailoffice365exchange-serverrules

解决方案

我组织中的其他人发现了如何解决这个问题。

他们在“如果消息”操作中添加了一个条件，如下所示

If the message...
Is sent to 'auser@mydomain.com'
And Is received from 'email@example.com'
Do the following...
Blind carbon copy(Bcc) the message to 'external@domain1.com' and 'external@domain2.com'

现在规则只处理一次。

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